contact us
Phone: +49 30 390 45 0
Mail: info@ldb-gruppe.de
10589 Berlin
Goslarer Platz 8-9
Keep in touch with your customers
Albert Einstein once stated that trust and loyalty can only grow on a mutual basis. We believe this is still right today. In fact, it’s the basis of what we call successful customer loyalty.
No matter whether it’s about acquiring new clients, the focus being on maximizing your own turnover or whether existing customer relationships are meant to be maintained or optimized – we offer a wide range of different services and process-optimized solutions.
Due to our long-standing experience in the automotive sector and in the complex field of customer retention systems, we are in the position to determine where at your company ‘the shoe pinches’ and how it can be made to fit. Detailed information about current and future customers, about their life situation, buying behavior, needs and complaints have long since become an indispensable part of effective and target group specific marketing activities.
Nevertheless, information about customers and their attitudes alone is not sufficient. The effective use of information aimed at optimizing customer loyalty and acquiring new clients opens up new opportunities and competitive advantages for you. We ensure that you will remain empowered and successful in the long run!
Our products:
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LDB AdressManagement
So that your mail will arrive -
LDB Akquisa
Every Jack has his Jill -
LDB CarClinics
What does your gut feeling say? -
LDB ComplaintManager
Criticism is always an invitation to a dialogue -
LDB DataMining
We salvage treasures slumbering in your data -
LDB Marktforschung
Always well-informed -
LDB MysteryCall
First impressions count -
LDB ServiceFollowUp
Find out about satisfaction and act -
LDB Telefonreport
Knowing instead of presuming -
LDB TelefonZentrale
No such number? -
LDB Winner
Marketing success can be measured